At 13 Silver Taxis Melbourne, your privacy is important to us. We are committed to protecting your personal information and ensuring a safe and secure experience while using our services. This Privacy Policy outlines how we collect, use, and safeguard your information.
Information We Collect
We may collect the following types of information:
- Personal details such as your name, contact number, and email address.
- Travel information including pickup and drop-off locations, travel dates, and times.
- Payment information for processing bookings and transactions.
- Information provided during customer support interactions.
How We Use Your Information
Your information is used to provide and improve our services, including:
- Processing bookings and payments efficiently.
- Communicating booking confirmations and updates.
- Customizing our services to meet your specific travel needs.
- Enhancing customer support and service quality.
- Sending promotional offers or updates if you have opted in.
Sharing Your Information
We do not sell or rent your personal information. Your data may be shared only in the following situations:
- With trusted service providers to fulfill your travel or delivery requests.
- When required by law or to protect our legal rights.
- In the event of a business transfer, such as a merger or acquisition.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our team ensures that all data is stored securely and handled responsibly.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your data if it is inaccurate or incomplete.
- Opt-out of receiving promotional communications.
- Request deletion of your personal information, subject to legal and contractual obligations.
Cookies and Tracking
We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage or disable cookies via your browser settings.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
- Email: booking13silvertaxis@gmail.com
- Phone: 1300 952 951
